We’re a small team, not a corporate help desk. But we do read everything that comes in, and we’ll get back to you if a reply is warranted.
Here’s what we can actually help with:
Errors and Outdated Information
Travel content goes stale. Prices change, places close, transport fares get updated. If you’ve spotted something on the site that’s wrong or no longer accurate, please let us know. Include the URL of the page and a brief description of what needs fixing. We take this seriously — accuracy matters to us more than most things.
Editorial and Content Questions
If you have a genuine question about Osaka that you couldn’t find answered anywhere on the site, we’ll do our best to help. We can’t promise a personal response to every inquiry, but if it’s a gap in our content we’ll often address it in a future update.
Partnership and Collaboration
We work with a small number of partners on affiliate and sponsored arrangements. If you represent a travel brand, hotel group, tour operator, or relevant service and want to explore working together, reach out with a brief overview of what you have in mind. We don’t respond to cold pitches without context.
We do not accept guest posts from third parties. Our content is entirely written and edited in-house.
Press and Media
If you’re a journalist, researcher, or media outlet and want to reference or cite content from Explore Osaka, you’re welcome to do so with attribution. For interview requests or expert commentary on Osaka travel, use the form below.
What We Don’t Handle
- Visa, immigration, or legal questions — consult the Japanese Embassy or official government sources for your country.
- Real-time travel disruptions — check Japan’s official tourism site or local transport operators directly.
- Personal itinerary planning services — our Itineraries section covers most common trip lengths and travel styles.
Send Us a Message
We aim to respond within 3–5 business days where a reply is needed.